Privacy Policy

Privacy Policy for Chariत्र

Last updated: May 13, 2026

This Privacy Policy describes how Chariत्र (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from Charittra (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, operational requirements, legal obligations, or regulatory requirements. Any updates will be posted on this page along with the revised “Last updated” date.


Information We Collect

Information You Provide Directly

We may collect the following information when you place an order, contact us, or interact with our Services:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

You may choose not to provide certain information, but this may limit your ability to use some features of the Services.


Information Collected Automatically

When you use our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Website interaction data
  • Cookies and similar technologies

This information helps us improve website performance, user experience, and security.


Platform and Service Providers

Our store is powered by Shopify. Payments may be processed through third-party payment providers such as Razorpay. Shipping and fulfillment services may be handled by Shiprocket.

These providers may collect, process, and store your information in accordance with their own privacy policies.


How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Deliver products
  • Improve our website and services
  • Prevent fraudulent or unauthorized activity
  • Comply with legal obligations

In the future, we may also use customer information for marketing communications, analytics, and advertising purposes. If promotional communications are introduced, users will have the option to opt out.


Cookies

Our Site may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember your preferences
  • Improve user experience
  • Analyze website traffic and performance

Most web browsers accept cookies automatically, but you may choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

For more information about Shopify cookies, please visit:

Shopify Cookie Policy


Sharing of Personal Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and technology providers
  • Customer support providers
  • Legal or regulatory authorities when required by law

We do not sell your personal information.


Data Security

We take reasonable precautions to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain your information for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Withdrawal of consent
  • Opting out of marketing communications

To exercise these rights, contact us using the details below.


Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.


Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites.


International Sales

Currently, Chariत्र sells and ships products only within India.


Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Brand: Chariत्र
Website: www.charittra.com
Email:
Phone: 8929280121